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Results for "Customer satisfaction"


  • Apple Tops Personal Computer Customer Satisfaction for Tenth Straight Year

    Apple maintains the strong lead it has held for a decade, inching up 1% to an ACSI score of 87 Still, Apple’s position might be a bit more precarious in 2013. While iPhone sales are rising, shipments of Mac PCs declined and iPad sales are slowing, pointing to possible saturation in the ta...

    Tags: Apple Inc., Personal Computer, Customer Satisfaction

    1950 days ago

  • iPad takes top J.D. Power honors for the second time in a row

    J.D. Power and Associates released its most recent study on customer satisfaction in the tablet segment this week, with Apple's iPad taking the top prize for the second consecutive time.

    Tags: iPad, J.D. Power, Customer satisfaction

    2094 days ago

  • Apple users love their devices, Android users not so much

    Yet more evidence proves the biggest difference between Apple [AAPL] iOS and Android users is that iPhone and iPad people actually use their devices, while the majority of Google-driven 'Droids don't seem to use them at all.  

    Tags: iOS, Android, customer satisfaction

    2140 days ago